Enterprises, LLC - Privacy
Statement - Effective 12/20/02
Domain Name: www.mewell.com
The purpose of this privacy statement
is to disclose our company policy of gathering information and how
this information is used.
What Information is Being
When you place an order for product
from Michael Ewell Enterprises, LLC, its subsidiaries or affiliates,
generally only a limited or minimum amount of information is being
collected to complete the order and service the customer.
On computer software and educational
book sales, information collected may include your name, your
company name, your shipping address, your telephone number(s),
shipping method, your email address(es), your Website URL and the
method of payment., i.e., check, credit card, money order etc. NO
CREDIT CARD NUMBERS are kept on file in any form by Michael Ewell
Enterprises, LLC at this writing of the privacy statement.
This information is used to complete the order and prepare an
invoice, pick ticket, and shipping ticket.
Subsidiary businesses of Michael Ewell Enterprises, LLC may collect
additional information depending on the product or service provided.
On computer software support, we may
need to collect information needed to extend technical support on
your behalf including but not limited to; the type of operating
system you have (such as Windows 95, 98, NT, XP, 2000), the type of
processor and speed of your hardware processor, the version number
and batch number of the product you are using, the error messages
you are receiving, and the name that your the program is registered
in or will be registered in.
For technical support on accounting
data files sent to us, any information contained in the these files
will be kept confidential, secure and destroyed at the proper
time. Please read the section on Confidentiality of
How the Information Is Being Used
To better serve your educational or
business needs, we may collect information in our database of your
educational and business interests or goals to advise you of new
products or special offers.
The information is used to better
serve our customers. Information collected may be used
for data mining, cross selling and direct solicitation to those
customers who have done business with Michael Ewell, Sole Proprietor
or Michael Ewell Enterprises, LLC, its subsidiaries and affiliates.
The information collected may also be used for historical purposes
associated with Technical support inquiries and volumes that may be associated
with a technical support delivery contract.
Contacting Us Email or By
We use email links on the website for
you to contact us directly and submit questions or comments you may
have. We read every message sent in and try to reply
promptly to everyone. This information is used to respond
directly to your inquiry, questions or comments. We may
save the email inquiries electronically or in hard copy form for
historical purposes. Telephone inquiries and questions may be
collected and documented in our customer support database and
accounting system for billing and historical purposes.
Your customer or personal information will only be shared with third
parties with your explicit permission.
Who Collects The Information
The information to complete the
invoice and packing slip is normally collected via the shopping cart
transaction on the Website (secure encrypted data using PayPal www.paypal.com
shopping cart services) order notification. If the order is not
originated using the Shopping Cart or PayPal system and payment is
made by Check or Money Order the billing and shipping information
will be collected by one of the principles of Michael Ewell
Enterprises LLC or their employees via email or telephone.
Information needed to provide
technical support will be collected by Michael Ewell Enterprises,
LLC via email or telephone communication.
With Whom The Information Is Being
Michael Ewell Enterprises, LLC is the
sole owner of the information it collects from its website(s) and
customers. Historical sales information collected using
the PayPal shopping cart system is stored electronically with PayPal
and can only be accessed by designated members of Michael Ewell
Enterprises, LLC and PayPal Member Services. Sales and
customer information is maintained in accounting systems and
databases by Michael Ewell Enterprises, LLC and at the present time
is only being shared with members of Michael Ewell Enterprises, LLC
and its subsidiaries.
Future information collected from
on-line forms, promotions or opt-in emails, will only be shared with
members of Michael Ewell Enterprises, LLC, its subsidiaries
and affiliates. We may on occasion have a need to partner or
sub-contract work out to independent agents, however, only
information relative to the contract work will be disclosed.
Any agents we contract with will be subject to a "Non
Disclosure Agreement" maintaining data confidentially with our
Acquisition of Leads and Opt-In
Michael Ewell Enterprises, LLC may
collect potential prospect information from lead generation surveys,
customer satisfaction surveys, contests, newsletters and the
purchase of opt-in email/marketing lists. This
information will remain confidential and will only be used by
Michael Ewell Enterprises, LLC, its subsidiaries and affiliates with
the exception of opt-in marketing or methods you have enrolled in
and given us permission to share with third parties.
Web Server Log Information
Michael Ewell Enterprises, LLC
website(s) logs IP addresses, browser types, search engines sources,
and a host of other traffic analysis to our websites using a third
party Web statistics providers and/or software. These
logs will be analyzed to determine the traffic patterns and improve
the value of the materials available on the Website. A user's
session information will be tracked, but the user will be
anonymous. We do not link any information compiled in
the Web Server Log files to any personally identifiable information.
Links to Other Websites
Michael Ewell Enterprises, LLC
website(s) contain links to other websites that may or may not have
a relationship with Michael Ewell Enterprises, LLC. We
have links on our website(s) to sites that may provide value or have
subject matter of interest to our customers. You should
privacy policies on these sites may not be same as ours.
Michael Ewell Enterprises, LLC owns
several subsidiaries which may have interlinks between its
websites. All subsidiaries of Michael Ewell Enterprises, LLC
will have our company name at the bottom of each page holding the
copyright or trademark information for each domain and
How is the Information Secured
At the time of this writing of this
privacy statement customer information is stored in
"password" protected programs and databases, on stand
alone computers that do not interface with any Internet
networks. Only designated members of Michael Ewell
Enterprises, LLC have access to these files.
How Can I Access and Correct Any
Information In Error In Your Files
Since we keep the our customer
information confidential in off-line computers, you would need to
email us or write us to confirm or correct information we have in
Changes to the Privacy Statement
Michael Ewell Enterprises, LLC
reserves the right to change the terms of its privacy statement and
the date of origination and change date will appear in the
Questions About This Privacy
Statement should be directed via email or in writing to:
P O Box 49314
St. Petersburg, FL 33743-9314